As Director of Operations, Hayley is responsible for the planning, direction and management of the performance of all internal operations supporting the strategic business growth. Her dedication and creativity has enabled the successful streamline of operations to ensure that requirements are met and full support is provided to all clients. Hayley is assertive and enthusiastic, with extensive knowledge of the Clinical Trial industry and an unsurpassed work ethic. Hayley holds a Masters of Business Administration (MBA), Level 7 CMI and a Honours Degree in Law & Criminology.